How Brown Lawyers uses CozyCal to simplify scheduling for clients and reduce no-shows

"CozyCal has saved not only time and effort, but it has also made our calendar in Clio a lot cleaner. Plus, with the reminder emails going out automatically, we have had way less 'no-shows'."
Jay Douglas
Administrator

Brown Lawyers is a Ontario based law-firm that specializes in specializing in Estate and Business Law.

Brown Lawyers is changing the way people feel about the law, and about lawyers. We encourage our clients to take a preventive and pragmatic approach to legal planning and services. We focus on the legal health of our clients. Like other aspects of your health, prevention is the best course of action. Legal health means being prepared for future opportunities and conflicts. When you focus on your legal health you will be better prepared for unexpected and negative outcomes. Legal preparedness allows you to live life to the fullest.

As the firm's administrator, Jay has set up Clio integration with CozyCal to streamline the firm's scheduling process and save time.

Before CozyCal

Before CozyCal, scheduling appointment is a rather time-consuming process.

Jay: "Before we started using CozyCal, our calendar in Clio would get clogged up with "HOLDS" and "WAITING FOR CONFIRMATION". Back and forth over email or phone, far too much time was being spent simply trying to book an appointment."

After CozyCal

CozyCal helps Jay and his team simplify and streamline the scheduling process for their clients and reduce no-shows.

Now, with CozyCal, we can simply email out a link, and on their own time our clients can book the time that works for them. It has saved not only time and effort, but it has also made our calendar in Clio a lot cleaner. Plus, with the reminder emails going out automatically, we have had way less 'no-shows'.
Far too many apps go for 'bells and whistles' over ease of use and simplicity. Thankfully, there is CozyCal. When my bosses assigned me to find a way for clients to book their own appointments, CozyCal was the only choice I presented to them. We have an older client base who are not always as familiar with technology, and CozyCal has made it easy for them to book appointments. It lets me set things up the way I want, while keeping things clean and easy for the user.

Jay chooses CozyCal as the scheduling app for his firm, and recommends CozyCal to other law firms.

I have had no regrets, and my bosses have had no complaints either, with the choice of CozyCal for our appointment booking app. More companies should look into such a clean and simple, yet customizable, system.

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