"CozyCal has made managing our bookings so much simpler. Handling multiple bikes is now effortless, and our customers find it easy to reserve their rentals."
LoveHandles, founded in 2023 by best friends Haley and Linnae, is a tandem bike rental service based in Provo, Utah. With a shared passion for outdoor adventures and helping people connect with loved ones, the duo created LoveHandles to offer a fun and engaging way to explore Utah Valley’s stunning landscapes. The company provides half-day and full-day tandem bike rentals, making it easy for couples, friends, and families to enjoy quality time together. As their business grew and expanded its fleet of bikes, Haley and Linnae realized they needed a more efficient and scalable system to manage their bookings.
Before CozyCal
Initially, Haley and Linnae used Calendly to manage their bookings, which worked well when LoveHandles had just one bike. However, as the business grew and their fleet expanded, they found that Calendly couldn’t fully meet their needs. Managing multiple bikes required a solution that could handle multiple calendars with ease, while also offering a user-friendly interface for both them and their customers. This led them to seek out a more robust solution.
“As we added more bikes, it became clear that we needed something more sophisticated than what we had. We needed a system that was not only scalable but also easy for our customers to use,” Linnae explains.
After CozyCal
After switching to CozyCal, LoveHandles saw a significant improvement in their booking process. By embedding CozyCal directly on their website, Haley and Linnae allowed customers to easily book tandem bikes for half-day or full-day rentals, seamlessly managing multiple bikes across different calendars. CozyCal’s simplistic and elegant design made the transition smooth, offering a user-friendly experience that both the founders and their customers appreciated.
“CozyCal has made managing our bookings so much simpler. Handling multiple bikes is now effortless, and our customers find it easy to reserve their rentals,” says Haley.
CozyCal also enabled Haley and Linnae to enforce their rental policies more effectively, ensuring a smoother and more reliable experience for everyone. With the streamlined booking system in place, they could focus more on enhancing customer satisfaction and promoting outdoor activities in Provo.
Thanks to CozyCal, LoveHandles now operates more efficiently, with fewer scheduling conflicts and more time to focus on what really matters—helping people create memorable experiences in Utah’s beautiful outdoors.