How a family law firm moved from email scheduling to online booking
"CozyCal has given our clients a simple and effective method of scheduling, while freeing up our team to focus on what we do best: providing compassionate, expert legal guidance during life's most challenging transitions."
MillerAsen, P.A. is a boutique family law firm in Portland, Maine that helps individuals and families navigate some of life's most difficult transitions. The firm provides skilled legal representation for divorce, child custody, estate planning, probate, and mediation.
They work with many high-net-worth clients whose cases involve significant assets, business interests, or complex family dynamics that require a thoughtful and strategic approach.
Before CozyCal
With five attorneys and a full caseload, MillerAsen needed a more efficient way to manage scheduling. CozyCal has allowed the firm to move away from hours of manual scheduling via emails and phone calls to a centralized system that reduced administrative work and simplified scheduling for clients.
"Our clients are already dealing with so much: divorce, custody disputes, the loss of a loved one," Catherine Miller, the founding partner of MillerAsen, explains. "The last thing they should have to do is exchange a dozen emails just to schedule a meeting with their attorney."
After CozyCal
Since adopting CozyCal, MillerAsen has fully digitalized its scheduling process. Existing clients can visit the firm's booking page, see their attorney's availability, and schedule meetings for case updates, private mediation sessions, multi-person meetings, all without a single phone call or email exchange. New clients are given a quick and easy way to schedule initial consultations with their chosen attorney via telephone, in person, or via video conferencing.
"CozyCal has given our clients a simple and effective method of scheduling, while freeing up our team to focus on what we do best: providing compassionate, expert legal guidance during life's most challenging transitions." says Catherine.
Frequently Asked Questions
Have more questions? Contact us at support@cozycal.com
Can CozyCal handle scheduling for a multi-attorney law firm?
Yes. CozyCal supports team scheduling where multiple attorneys share one booking system. You can use round-robin scheduling to distribute consultations evenly, set priority ranking so senior attorneys receive bookings first, and use multi-host collective scheduling to pool availability when multiple attorneys need to attend the same meeting.
Can clients choose between phone, in-person, and video consultations when booking?
Yes. You can create separate event types for each meeting format. For virtual meetings, CozyCal integrates with Zoom, Google Meet, and Microsoft Teams to automatically generate unique meeting links that are shared in the confirmation email.
Can CozyCal book both an attorney and a conference room at the same time?
Yes. CozyCal's hybrid booking feature lets you schedule a team member and a physical resource (like a conference room) simultaneously in a single booking flow. CozyCal checks availability for both and prevents double bookings on either side.
Does CozyCal support white-label branding for law firms?
Yes. CozyCal's Plaid plan includes a custom booking domain (book.yourfirm.com), white-label email notifications sent from your own domain, and complete removal of CozyCal branding. Clients never see a third-party name in the booking experience or email communications.
Can CozyCal collect client intake information and charge for consultations?
Yes. Customizable intake forms collect client details at the time of booking. CozyCal also integrates with Stripe so you can charge for consultations, sell session packages, and accept payments securely on your booking page.