Dropzone AI is a fast-growing cybersecurity company building the Agentic SOC: a platform of AI agents that autonomously investigate security alerts, hunt threats, and respond to attacks around the clock. Trusted by more than 300 enterprises including UiPath, Avalara, and Zapier, Dropzone AI helps security operations teams handle alert volumes no human team could triage alone. In 2026, the company attended RSA Conference in San Francisco with a full sales presence, hosting meetings with prospects from across the US and internationally.

Before CozyCal ​

Coordinating conference meetings at scale is a different scheduling challenge than day-to-day sales calls. Dropzone AI's sales team is organized by region, with each rep responsible for prospects headquartered in their territory. For the conference, the team needed every booking to match three things at once: the right sales rep for the prospect's region, a physical meeting space on the conference floor, and for international guests attending virtually, an automatically generated Zoom link instead.

They had four meeting spaces available. Three were preferred locations, and one was a lower-priority fallback. Any scheduling system would need to apply that priority automatically, filling the preferred meeting spaces first before routing overflow to the fourth.

Branding mattered too. Dropzone AI wanted the entire booking experience to feel like their own, with a custom booking page URL and confirmation emails sent from their domain rather than a third-party scheduling tool.

Chantel had been using HubSpot for scheduling, but HubSpot's booking tools were not built for this level of logic.

"HubSpot is great for a lot of things, but its scheduling is designed for simple one-to-one bookings. There was no way to tie a sales rep to a meeting space to a guest's location automatically, and no way to set priority across multiple physical spaces. We needed something purpose-built for this."

She evaluated several scheduling tools before finding CozyCal.

"I looked at a number of alternatives. Most handled team scheduling well enough, but none of them gave us regional routing, resource booking for physical spaces, meeting space priority, and white-label branding all in one place. CozyCal was the first tool that could actually do what we needed."

After CozyCal ​

Dropzone AI set up CozyCal's team scheduling to route each incoming booking to the sales rep covering the guest's region. For US-based guests attending the conference in person, CozyCal's resource booking assigned each meeting to one of the four physical meeting spaces, with the three preferred spaces given higher booking priority than the fourth. For guests based outside the US, CozyCal's Zoom integration automatically generated a video call link, replacing the meeting space assignment entirely.

On the branding side, Dropzone AI used CozyCal's white-label features to publish the booking page under their own custom URL, send confirmation and reminder emails from their own domain, and remove all CozyCal branding from the booking experience. To guests, the entire flow felt like a native part of the Dropzone AI website.

"The configuration was more complex than a typical booking page, but CozyCal supported us through the whole setup. That kind of hands-on help is not something you expect from a scheduling tool, and it made a real difference."

The conference ran smoothly. Meetings stayed on schedule, meeting space assignments worked exactly as intended, and regional routing meant every guest connected with the right rep for their territory.

"Everything worked the way it was supposed to. The right people were meeting with the right reps, in the right place. For a company that sells AI that works reliably in the background, it felt right that our scheduling did the same."

Dropzone AI is already planning to use CozyCal again for their future major events.

Frequently Asked Questions ​

Can CozyCal send confirmation emails from a custom domain instead of a CozyCal address? ​

Yes. CozyCal's white-label email notifications allow businesses to send booking confirmations and reminders from their own domain. Guests receive emails that match the company's branding, with no mention of CozyCal.

Can the CozyCal booking page URL be customized to match a company's own domain? ​

Yes. CozyCal supports custom booking page URLs so the scheduling experience feels like a native part of the company's website rather than a third-party tool.

Can CozyCal assign meetings to both a specific team member and a physical meeting space at the same time? ​

Yes. CozyCal supports team scheduling and resource booking together, so each booking can be matched to an available team member and a specific physical space simultaneously. For a conference setup, this means a guest is routed to the right sales rep and the right meeting space in a single booking flow.

Can CozyCal set different booking priorities across multiple physical spaces? ​

Yes. When configuring resource booking across multiple spaces, CozyCal allows priority rankings so that higher-priority spaces fill before lower-priority ones. This is useful for conferences or venues where some locations are preferred over others.

Can CozyCal route bookings to different team members based on a guest's region or location? ​

Yes. CozyCal's team scheduling supports custom routing logic including by geography. A sales team organized by territory can configure CozyCal so that guests are automatically matched with the rep covering their region, without any manual assignment.

Does CozyCal integrate with Zoom for virtual meetings? ​

Yes. CozyCal's Zoom integration automatically generates a unique meeting link for each virtual booking and includes it in the confirmation email. For teams running a mix of in-person and virtual meetings, CozyCal handles both within the same setup.