How Judge Rosen simplified scheduling for his mediation practice
"CozyCal has automated scheduling for my practice. Clients can schedule and pay for their sessions in one go, making the whole process easier for everyone involved."
After serving over 16 years on the bench, Judge Rosen now channels his extensive legal expertise into providing Alternative Dispute Resolution (ADR) services. Drawing from his rich background in criminal defense, intellectual property, and family law, he offers arbitration and mediation as efficient, cost-effective alternatives to traditional courtroom proceedings. As his ADR practice grew, Judge Rosen recognized the need for a more streamlined approach to managing client scheduling-a challenge that led him to CozyCal.
Before CozyCal
Prior to implementing CozyCal, scheduling arbitration and mediation sessions for Judge Rosen's ADR practice was a manual and time-consuming process. Clients would reach out through phone calls or emails, requiring back-and-forth communication to find suitable dates and times. This process often became cumbersome, particularly when managing multiple cases and ensuring that everyone involved could agree on a slot. Additionally, the lack of a centralized system for scheduling appointments made it difficult for Judge Rosen to track availability efficiently.
"I found myself spending too much time coordinating appointments with clients," Judge Rosen recalls.
It was at this point that Judge Rosen began exploring solutions to automate scheduling for his practice, leading him to discover CozyCal.
After CozyCal
Since adopting CozyCal, Judge Rosen has seen an improvement in how he manages appointments for arbitration and mediation sessions. By embedding CozyCal on his website, clients can easily check his availability and book sessions directly, reducing the need for back-and-forth communication. This streamlined process allows all parties to find a suitable time quickly and efficiently, without the hassle of manual coordination.
One of the key benefits for Judge Rosen has been CozyCal's integration with Zapier, allowing him to automate a number of tasks.
"CozyCal has automated scheduling for my practice. Clients can schedule and pay for their sessions in one go, making the whole process easier for everyone involved," Judge Rosen explains.
The platform's automated reminders and confirmations have also helped reduce scheduling conflicts and missed appointments, ensuring a more reliable and efficient experience for both Judge Rosen and his clients.
Impressed by the positive impact on his practice, Judge Rosen has been recommending CozyCal to other attorneys in the ADR field. He believes that the platform's efficiency and user-friendly interface could greatly benefit his colleagues who face similar scheduling challenges in their practices.
Frequently Asked Questions
Have more questions? Contact us at support@cozycal.com
Can CozyCal handle scheduling for a mediation or arbitration practice?
Yes. CozyCal lets mediators and arbitrators publish their availability online so clients can book sessions directly. Multi-host collective scheduling pools availability when multiple parties need to attend, showing only times when everyone is free.
Can clients pay for mediation sessions at the time of booking?
Yes. CozyCal integrates with Stripe so clients can pay when they book. You can set per-session pricing, sell session packages for bundled rates, charge for add-on items, and create discount coupons.
Can CozyCal book a mediator and a meeting room together?
Yes. CozyCal's hybrid booking feature schedules a team member and a physical resource simultaneously. For mediation practices with multiple meeting rooms, CozyCal checks availability for both the mediator and the room, with priority ranking to fill preferred rooms first.
Does CozyCal support virtual mediation sessions?
Yes. CozyCal integrates with Zoom, Google Meet, and Microsoft Teams to automatically generate unique meeting links for each virtual booking. Links are included in confirmation and reminder emails so participants join with one click.
Can CozyCal send branded emails and add additional recipients to notifications?
Yes. On the Plaid plan, emails are sent from your own domain. You can also add additional email recipients so that co-counsel, paralegals, or other parties receive booking notifications automatically.