Prevent event cancellation

You can now set a minimum cancellation notice period on your event type's confirmation page. This helps ensure that your schedule remains predictable and reduces the chances of unexpected gaps.

  1. On your booking page, click on the event type that you want to edit.
  2. Click on Event Confirmation on the left navigation menu.
  3. Click on the Reschedule / Cancel button. This opens the Reschedule and Cancellation Settings editor.

Reschedule / Cancel button on Event Confirmation

  1. Check Allow cancellation, then set the Minimum time before an event starts to allow cancellation (e.g., 24 hours, 48 hours).

Setting the minimum cancellation notice

You can add an info box or a checkbox field on your intake form to display your cancellation policy. For more details on how to edit the intake form, please click here.

Cancellation policy displayed on the intake form

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